HomeServe EMEA was created in January 2023 after HomeServe’s acquisition by Brookfield Infrastructure partners.

HomeServe EMEA helps customers solve everyday problems in and around their homes in the UK, France, Belgium, Spain, Portugal, Germany and Japan.

We provide 24/7 customer support and do 4 jobs every minute for our 3.6 million Members. We have 5,100 directly employed staff and 10,000 expert tradespeople at customers' disposal. We work with 70 utility and other affinity partners and own approximately 60 local HVAC businesses. As customers spend more time and money on energy efficiency, we will be on hand to help them make their homes comfortable, sustainable and efficient.

  • membership customers

    3.5m

  • partners

    68

  • employees

    6,206

  • Jobs Done Per Year

    2,581k

  • HVAC acquisitions

    80

  • HVAC installs

    26.6k

Click on each country for more information about our businesses

Tap on each country for more information about our businesses

Learn more about our business areas below

Data to 31st December 2023 over a 12 month period.
(started operations in 1993)
  • 1.3m Membership customers
  • 22 Partners
  • 2,394 Employees
  • 858k Jobs Done Per Year
  • 9 HVAC acquisitions
  • 5.9k HVAC installs
Visit our UK consumer site
(started operations in 2001 (France) and 2021 (Belgium)
  • 1.2m Membership customers
  • 20 Partners
  • 1,248 Employees
  • 145k Jobs Done Per Year
  • 29 HVAC acquisitions
  • 10.8k HVAC installs
Visit our France consumer site Visit our Belgium consumer site
(started operations in 2007 (Spain) and 2020 (Portugal)
  • 0.9m Membership customers
  • 15 Partners
  • 2,146 Employees
  • 1,578k Jobs Done Per Year
  • 31 HVAC acquisitions
  • 9.1k HVAC installs
Visit our Spain consumer site Visit our Portugal consumer site
(started operations in 2022)
  • - Membership customers
  • - Partners
  • 418 Employees
  • - Jobs Done Per Year
  • 11 HVAC acquisitions
  • 0.8k HVAC installs
Visit our Germany consumer site
(started operations in 2019)
  • 0.1m Membership customers
  • 11 Partners
  • n/q Employees
  • n/q Jobs Done Per Year
  • - HVAC acquisitions
  • - HVAC installs
Visit our Japan consumer site

Complementing HomeServe EMEA, our Home Experts businesses help homeowners choose reliable trades.

Beyond EMEA, HomeServe North America serves customers in the USA and Canada