HomeServe EMEA has been helping homeowners fix problems around their homes for over thirty years.
Our Membership customers take out a policy that covers them for plumbing problems, heating, ventilation and air conditioning, electrical problems, and even pest control and locksmith services. They have one number to call when something goes wrong. We send round a qualified engineer to fix the problem as quickly as possible, usually at no extra charge.
We are now applying our trusted capabilities in the home and our network of over 10,000 engineers to help our customers make their homes more efficient.
Partnerships are vitally important to us. We help our utility partners add value to their service by offering emergency cover, and we work with partners such as insurance companies to provide high quality claims fulfilment.
The world is changing, and so are we.
Higher energy prices and the looming climate emergency are making homeowners more concerned than ever about making their homes comfortable, sustainable and efficient.
Currently, we install over 20k energy efficient heating and cooling systems across Europe per year. We expect this to grow to >120k per year in the next 5 years. Together with the c.270k heating systems we also service, we expect our HVAC operations to reach almost 400k customers annually by FY27.
As heating and cooling technologies advance, we make owning an efficient home easy and accessible with innovative finance and subscription solutions. Alongside this we are developing our capabilities in solar and battery technology as more and more customers look to harness solar energy to power their homes and vehicles. We are developing a national solar installation network in Spain and France and plan to expand this to our other European markets in the coming months.